Shipping Policy

What is the cost of shipping? 
Shipping fee depends on the final destination of the shipping address as well as your package specifications. Total fees may change depending on the quantity, weight or volume of your package.

The shipping charges are as follows :
  • Jakarta area is IDR 9,000 - IDR 30.000
  • Jawa + Bali area starting from IDR 11.000
  • Sumatra area starting from IDR 19.000
  • Kalimantan area starting from IDR 26.000
  • Others starting from IDR 30.000


Where does IMAJI Studio ship to? 
We are currently ships worldwide. The final shipping cost will be charged to Customers based on the final invoice/payment confirmation of your order.

Which shipping couriers does IMAJI Studio use? 

Domestic : 
- JNE  
- Kantor Pos Indonesia  
- Go-Send (By Request)
International Shipment :
EMS 

 


 

Return & Exchange Policy

All items are not refundable. We accept returns and exchanges on certain merchandises on a case by case basis (subject to availability). Merchandises have to be in original packaging, unused, with tag still attached within 2 days. If merchandise is faulty upon receipt, we will exchange them with no extra fee. Contact us directly by e-mail or phone for further information on returns or exchanges.

IMAJI Studio Wearhouse
Apartmen Istana Sahid
Jl. Jend. Sudirman No.Kav 86,
RT.10/RW.11
Karet Tengsin, Tanah Abang, Kota Jakarta Pusat
Jakarta 10220